Contact Details

Main Office:

Insta DefSec Oy
Sarankulmankatu 20 (P.O. Box 80)
FI-33901 Tampere FINLAND»map
Tel. +358 (0)20 771 7111
Fax +358 (0)20 771 7501
Email:

See map

 

Administration
Executive Vice President

Jari Mielonen

 

Management Assistant
Taina Mäkinen
Tel. +358 (0)20 771 7701

 

Business Controller
Sari Salomaa
Tel. +358 (0)20 771 7952

 

QA, Quality Control and Client Feedback
Ossi Pulkkinen
Tel. +358 (0)20 771 7752

 

Communications

Emilia Hannula

Tel. +358 (0)50 4494 540

Billing addresses

Online bills

Business ID 1597850-3
(Finnish Party Identification Number) 003715978503
Intermediary identifier (Liaison Technologies Oy) 003708599126

Our other offices:

Insta DefSec Oy Espoo
Stella Business Park
Lars Sonckin kaari
FI-02600 Espoo FINLAND
Tel. +358 (0)20 771 7111

Insta DefSec Oy Vantaa
Teknobulevardi 3-5 (PL 35)
FI-01530 Vantaa FINLAND
Tel. +358 (0)20 771 7111

Insta DefSec Oy Kuopio
Viestikatu 7 (PL 4000)
FI-70601 Kuopio FINLAND
Tel. +358 (0)20 771 7111

Emails

Personal email addresses firstname.lastname@insta.fi

Customer Support

Mon–Fri, 8:00–17:00
Tel. +358 (0)10 442 1680

Phone call costs:
8.35 cents/call + 6.00 cents/min (VAT 24%) – domestic landlines
8.35 cents/call + 17.17 cents/min (VAT 24%) – domestic cell phones

All customer service calls are recorded for verification of the customer service process. The recordings may also be used for internal staff training in order to improve customer service provision and quality. The recordings are not used for other purposes and will not be disclosed to external parties. The recorded calls are removed from the database after one month.

Contact persons for our solutions:

Emergency Response and Alarm Center Solutions

Timo Aaltonen
Tel. +358 (0)20 771 7101

 

Defense Solutions

Petri Reiman
 Tel. +358 (0)20 771 7252

 

Cyber and Information Security

Marko Hautakangas
Tel. +358 (0)20 771 7833

Management Solutions and Services

Petri Reiman
Tel. +358 (0)20 771 7252

 

Training, Education and Simulation Solutions

Petri Reiman
Tel. +358 (0)20 771 7252

 

Consulting

Olli Lötjönen
Tel. +358 (0)20 771 7019